FAQs
FAQs
Where’s is it made?
Everything is hand made in my workshop in the UK just for you.
I’m a one man band trying to juggle the cushions, ride the unicycle and upholster a footstool at the same time. I love what I do and what I make, so I hope you love my creations that have been hand crafted just for you.
Samples
Fabric samples are also available, please ask for a sample if your unsure on what to order
Design appointments
Hucknall workshop appointments available or why not come an see me at one of the amazing events I trade at. I also offer video call consultations.
Ordering Information
Most of my creations are made to order and can take 3-7 days, sometimes slightly longer if I need to order the fabric in to make your order.
If you are in a rush drop me a message and I’ll see if I can expedite your order for you.
Once your order has been dispatched you will get an email with all the tracking information, this could end up in your junk box though.
Who do I send my orders with?
I post my orders with DPD, Parcel Force, Evri and Royal Mail
Returns
I offer 28 days returns on cushions and cushion covers, these will be refunded to the original payment method once received and inspected. I do not offer exchanges so its recommend that you return any unsuitable items and purchase any alternatives online.
The original postage fee is non refundable and return cost will have to be paid for, I recommend using a tracked or signed service.
As all of my other products are made to order just for you so I don't accept returns, this includes, lampshades and footstools.